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Case Studies

n      Enterprise Networking Business Planning

n      Positioning With Analysts

n      Product Market Requirements

 

Enterprise Networking Business Planning

A major multi-national corporation needed a project leader to facilitate the development of a multi-divisional business plan to enter the enterprise networking business.

Hesley Associates Principal, Bill Hesley, working closely with division vice presidents, defined the project process, functioned as the project manager for the client and contributed to the implementation. The successfully completed project defined a roadmap and business plan that included: characterization of enterprise networking market, strategies for entering the business that leveraged the company’s strengths and a financial section with a revenue and profit model as well as investment milestones and requirements. The business model detailed typical customer orders with configurations and prices for routers, edge devices, network OS, and services including remote network monitoring and repair. Hesley traveled to division headquarters in the U.S. and Europe and gained the cooperation and support of the management team.

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Positioning With Analysts

A leading manufacturer of network products wanted to offer a new series of stock, but the stock price did not reflect their newly achieved market position.

A study of the situation showed that the company had a poor image with analysts, and consequently were experiencing poor performance with professional investors. The recommended solution—create a positive image with research and financial analysts—was accomplished with a three part program: 1) establish an internal contact for analysts, 2) develop a hard-hitting presentation showing the real market position of the company including their actual market share, and 3) present to the key analysts in their offices.

The result: Marketing and financial analysts responded favorably, for example, Dataquest produced a very favorable newsletter with upwardly revised market share—within three months the stock started to rise.

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Product Market Requirements

Marketing, Engineering, and the President of a fast growing new manufacturer of communications test equipment were in disagreement about the features of their next generation product.  Each group had its view of what was needed, but agreement was not being reached.  A board member suggested using an objective third-party to make an evaluation.

Hesley Associates was selected to conduct the study. Hesley interviewed customers, distributors, members of the sales force, as well as, engineering and marketing personnel and determined that the current product was successful for reasons different from those perceived by the manufacturer.

Part of the solution was getting each group to look carefully at why customers were buying their products.  The result was the various factions agreed on a  new product strategy that took advantage of the unrecognized strengths of the current product. Hesley Associates was retained for a follow-on project to help write the Market Requirements Document and Product Specifications.

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